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Services

General Information:
Mall Hours:
Mon - Sat. 10 a.m. - 9 p.m.
Sun. Noon - 6 p.m.
Phone: 740-653-9733

Customer Service:
River Valley Mall's Customer Service center is located in the mall office between JC Penney and the Social Security Office. It is open Monday-Friday, 8am-6pm; Saturday, 12pm-6pm; and closed on Sunday, and our trained associates will answer your questions about the mall. We want your shopping experience to be pleasant, convenient and memorable - each and every time. That's why we offer services and amenities you can really use.

The following services are available:

  • Complimentary strollers (located at all main entrances) wheelchairs
  • Mall gift Card
  • Store information
  • Information on special events and mall activities
  • Kids' Club membership applications
  • Employment opportunities
  • Lost and Found
  • Security assistance
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